Read What Our Customers SayDo you have a Twista? Tell us what you felt before and after it was installed! Was your house cooler? How was your cooling bill affected? What did you notice regarding mould? 5th Jan 2012 Just dropping you a note to say we are so happy with our two Twister Deluxe Ventilators we purchased through you early December. We can feel a noticeable change in the upstairs of our home. The installer did a great job and from my husband: he was very pleasant and it only took him a short time to install them. Have a great year! Lyndy & George Chmil 5th January, 2012 Att: Lydia
I would like to compliment your highly professional, yet very relaxed approach to business. You have an extremely pleasant voice. Any questions I had, you simply answered with ease and confidence. This in turn made me feel confident of your company’s product. You are a credit to Twista Industries. Additionally, all emails were conducted within an excellent time frame. Kind regards, Graham Maranda
This is just a note to say Thank You to you and your team at Twista for the way you handled our order for the Twista's. I do not think we have dealt with any company for a long time that kept us informed of any progress being made on an order. You are all to be congratulated and we thank you very much. Our 3 Twista's arrived on Monday and we hope to have them installed ASAP....like when it stops raining. Again Thank You PS: We would be more than happy for you to let people know who do not live in Cities it is very possible for them to receive The Twista 6th December 2011 I contacted Twista Call Centre inquiring about the Roof ventilators. Though I heard about the quality of the material and workmanship of their products from a few people, I was pleasantly surprised to experience that their Service is equally as good. The communication with them was excellent and professional. They were able to suggest the number of ventilators needed, gave me options of colors and mailed me samples of the two choices to make my final selection. Booking the installer was real easy. A professional courteous installer showed up on time and finished the job in a timely manner. I am very pleased with the whole experience. Being a Business coach, I am always critical of poor service, this is a company that I highly recommend. Sam Zughbaba - ActionCoach 29th November 2011 I would like to congratulate twista and all the people concerned in supply and installation of the 2 twistas’ we purchased for their good service . Tthe bad weather we have been experiencing made their job harder, but when the inclement weather subsided and made it possible to do the installation it was carried out in a very professional manner the Twista call centre very quickly rang and booked the job for another day and the 2 installers carried out their part of the deal on time on 2 different occasions. "Good Job to all concerned" would recommend TWISTA with out hesitation. Kind Regards Trevor.T.Bond 4th November 2011 To who it may concern, I would just like to congratulate the young man who installed my new Twista vents this morning, I think his name was Joshua, for being so prompt courteous and professional in his work. I wish there were more like him... he has very good work ethics. Please pass on my best wishes and many thanks. Mr. kevin Bishop.
During the last two weeks we have had 2 units fitted to our home. We would like to pass on our thanks to the contractor who carried out the work for your company. He did an excellent job, came with a great attitude and having only ordered one unit he explained the value in fitting two which he organised and returned and fitted. We only fitted the second unit because we found his explanation sensible and trustworthy. We also found the young ladies from your customer service area first class and will be passing on recommendations to our contacts who may be looking for a Twista type ventilator. Regards,Graham and Marie 3rd August 2011 TWISTA Pty. Ltd. Dear Sir/Madam: RE: Appreciation for job well done We would like to express our appreciation to your contractor John for making a professional clean finish in the installation of our Twista ‘whirlybird’.
Please pass on our appreciation to John Thank YOU.Sincerely, Benjamin & Carmen Indolos 19 Tulloch St. Blacktown, NSW 2148 Mr. & Mrs. Pasad To whom it may concern, In early July 2011 I rang the Twista Co. on the 1300 number to request for some Twista (Whirlybird) to be installed at my property in Botany. The tradesman showed me the Twista and then did the work in a very diligent manner. I had installed a few Whirlybirds earlier by another company, but this person was a very efficient worker as he checked what part of the roof to fit it unlike the old ones which were installed in wrong places. This Twista does very good work in removing heat from the roof cavity. We are very impressed with the work done by this tradesman. I have great pleasure in recommending anyone to get the service of this company in installing Twista on their roof. Yours faithfullyMr. Pasad We bought 2 roof ventilators for our house in July 2009 - Great Product. John R. Manly Vale 3.5 years my Twisters have been installed and still working as well as the day I installed them, silently venting the roof space 24x7. The roof space no longer heats up in Summer, which in turn has reduced the heat inside the house - I don't use an air-conditioner through the heat of summer. They have the added bonus of allowing light into the roof space, which makes it easier to climb around up there on the odd occasion. Thanks again :)A. Wilkin Bathurst Dear Twista In the middle of January I decided I needed to do something about the extreme heat that would hang around up stairs in my town house. It would be hard to sleep at night because of the heat. A friend recommended I get some roof vents and suggested you. I had 3 installed on my home and was very happy with the results. Not only can I sleep at night as it reduced the heat up stairs dramatically, but the house seems a lot cooler on those hot summer days as well. It was a great investment to make and I will be recommending you to everybody. Thank you very much for your great product. Thanks again D. Lenard Bradbury NSW 2560 Dear Sir/ Madam Re: Twista's After the high temperatures in February and with a master bedroom with a solid brick wall on the western side of the house this room seemed hotter than the rest of the house and the air conditioner did not seem to cool the room very much at all. When reading the Sunday paper and seeing an advertisement for Twista's we decided to buy a couple for our house. Having one installed near the master bedroom and the second one near main bathroom and two bedrooms. Within in a couple of day's we noticed the master bedroom was not as hot without the air conditioner running and also when air conditioner was running it was not working as hard or as long. Also on suite and bathroom (two separate rooms which do not have air-conditioning vents) are cooler than before, that where usually very hot. Yours faithfullyMrs. G. Harris Ruse NSW 2560 My wife and I just want to say a big thank you to the Installer from Twista for installing the four Twista Deluxe at our home last Tuesday. Already we have noticed a difference in the freshness in the home. Humidity has been a huge problem to me since I spent some four months in hospital after a major illness over 8 year's ago. I don't cope with the humidity as well as I did before my Illness. Something else we really appreciated was that the Installer noticed that one of the roof tiles was broken, so he kindly replaced it with another one he had removed to put in the Twista. He also advised us on what to do regarding ongoing maintenance of the existing tiles and the telltale signs of wearing or cracked tiles. We can now follow through on this. It was a pleasure to have the Installer to do the installation at our home. Thank you.D. Wilson Shell Cove I am writing to thank Twista Industries for being the most customer service focussed and efficient organisation I have dealt with for many many years now and not only in terms of retail sales! It has been a real pleasure dealing with your company. Your company responded to my email enquiry in an amazingly short time, you contacted me (almost immediately) and then went on to tell me precisely what would happen and when it would happen AND it all happened precisely as you advised me. I truly commend you and all your staff, especially the sales person and the installer who were very professional and organised. I already have recommended you to others and will continue to do so at every opportunity, as dealing with you has been such a pleasant and satisfying experience. Many thanks as you have restored my faith that there are businesses who have the people and systems in place to satisfy consumers. Also, I agree to this message from me being included in your testimonials, if you would like to do so. Best regardsKarin Daugulis - Gymea To whom it may concern, On the 17/03/2011 your installer put 3 Twista on my roof. I would like to thank you for a quick and neat installation, also within minutes I could feel a decrease in humidity in my home. I'm very happy with your product.Thank you very much, P. Seaton Just to let you know that (your contractor) has just finished installing our Twista (x4). Also I would like to let you know that your contractor was extremely helpful in advising the best place to put the twistas and professional in carrying out the job, he called to advise when he was coming and arrived spot on time. Many thanksMick & Kylê Sparkes Dear Twista, We moved into our current home in the middle of one of the warmest summers for many years. The home had no insulation whatsoever. It felt like an oven that could not be cooled. Immediately your installer left we noticed a dramatic difference in temperature. The heat was considerably reduced. When told by Twista’s staff of the difference the ventilators would make we were skeptical. However we would gladly recommend the Twista ventilators to everyone as they really do make a dramatic difference. We would also like to thank your installer for the efficiency of installation. He was finished so quickly we had to go and look to make sure they were really there. Peter T.
I would just like to thank you and your staff for the professional way in which you conducted yourselves in the installation of the TWISTA’S in my home. The three 420mm Twista’s most certainly have taken the heat right out of my living areas in my home. I am really pleased with the result that the Twista’s have made. If anybody wants a recommendation about Twista I would only be too happy to tell them. Thanks again,Kevin Anderson
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